Call Centers
The Call Centers or CAT´s (Call Centers) are used as call centers for outbound or inbound calls in order to serve customers (external or internal), end users of any equipment or service, associated companies, business partners, etc., where they usually work 24 hours a day, 365 days a year.
Currently, there are different types of Call Centers where various concerns or services are attended to, such as: cardholder service, order taking or follow-up (CEDIS), reports and claims attention (Insurance), personalized Assistance Services, attention and reception of emergency calls, reception of complaints or doubts, reception of mails, text messages (SMS), instant messaging (whatsapp), among others.
These Centers are equipped with different equipment, Visualization and Collaboration Systems such as 24/7 screens, videowalls, 24/7 monitors, audio and microphones, A/V accessories, interior design and furniture, etc.
With us you can find the best components to equip and attend a Call Center or Attention Center.